**Mastercard Hotel Stay Guarantee - If you book your three-star or higher hotel stay through the Mastercard Travel & Lifestyle Services program and you encounter problems with the hotel, contact Ten Lifestyle Management Limited, the designated travel agent for the Mastercard Travel Services program during your stay and a Ten Lifestyle Manager will attempt to make it right for the remainder of your stay by working directly with the hotel to try to resolve your issue or will make efforts to find you comparable accommodations. Certain terms, conditions and exclusions apply. Click here for full details.
***Mastercard Lowest Hotel Rate Guarantee - If you book a qualifying prepaid hotel rate on the Mastercard Travel & Lifestyle Services program either online or through a program agent using your Mastercard or Masterpass using a Mastercard and then find the same hotel room type, in the same hotel, for the same dates and the same number of children and adults at a lower price online, before taxes and fees, we’ll refund you the difference. To receive a refund you must submit a claim as described in the Terms and Conditions prior to your stay and seventy-two (72) hours before the date of your reservation check-in. Certain terms, conditions and exclusions apply. Click here for full details.